Privacy Policy
Last Updated: November 2025
Exhale & Evolve is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal information when you visit our website or request services.
Information We Collect
We may collect the following information:
• Personal information you provide (such as your name, email address, phone number, or any details submitted through contact or scheduling forms).
• Health-related information you voluntarily share when completing an inquiry, intake, or request for services.
• Technical information collected automatically (such as IP address, browser type, device information, and pages visited).
• Appointment-related information if you request services through our Client Portal or scheduling system (SimplePractice).
How We Use Your Information
We may use your information to:
• Respond to inquiries
• Schedule and confirm appointments
• Provide requested services
• Communicate updates or practice information
• Improve website performance and user experience
• Maintain safety and security
We do not sell your data or share your information for marketing purposes.
HIPAA & Confidentiality
If you become a client, all health information is protected under HIPAA and applicable state confidentiality laws.
Client information is securely stored within SimplePractice, our HIPAA-compliant electronic health record. We will not release your information without your written consent unless required by law (such as concerns for safety or a court order).
Cookies & Website Tracking
Our website may use cookies or basic analytics tools to enhance user experience. You may disable cookies in your browser settings at any time.
Use of Third-Party Services
We may use secure third-party providers such as:
• SimplePractice (Client Portal, scheduling, secure messaging)
• Payment processors
• Email service providers
Each third-party service maintains its own privacy practices.
Your Rights
You may:
• Request access to your personal information
• Request corrections to inaccurate information
• Withdraw consent for communications
• Request deletion of information you have provided (unless restricted by law or clinical record requirements)
For clinical records, all rights and limitations follow HIPAA guidelines.
Data Security
We use reasonable and appropriate administrative, technical, and physical safeguards to protect your information. While no system is completely secure, we take all appropriate measures to prevent unauthorized access.
Children’s Privacy
Our website is not intended for children under the age of 13. Any information regarding minors receiving services is handled with parent or guardian consent and in accordance with HIPAA requirements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Exhale & Evolve
Email: info@exhaleevolve.com
Phone: 804-482-0841
Website: www.exhaleevolve.org
Crisis Disclaimer
Exhale & Evolve does not provide emergency or crisis services. Information on this website is for general purposes only and does not replace professional care. If you are experiencing a mental health or medical emergency, including thoughts of harming yourself or others, do not use this website or contact form.
For immediate help:
• Call or text 988 (Suicide & Crisis Lifeline)
• Call 911 or go to the nearest emergency room
• Virginia Crisis Lines: RBHA: 804-819-4100, District 19: 804-862-8000
Submitting a form, email, or voicemail does not create a therapist-client relationship and is not monitored for crisis needs. If unsure whether your situation is an emergency, please contact 988 immediately.

